Description

Team Members are an essential part of the Monkey Joe's success.  They are often the first and last impression on our guests.  They are responsible for a wide array of tasks including:

Knowledge of all safety policies and procedures

Maintain a friendly, out-going, polite attitude

Be willing to do what it takes to create loyal guests of Monkey Joe's

Suggestive selling

Guest interaction

Knowledge of health code policies and abide by them

Knowledge of Food Sanitation Procedures

Utilize checklists to complete all opening and closing procedures

Remain consistently busy: helping a guest, cleaning, restocking, etc.

Knowledge of the proper operating procedures of all equipment

Knowledge of all entry procedures

Knowledge of Point of Sale procedures

Knowledge of cash handling procedures

Knowledge of handling guest complaints

Knowledge of mascot procedures

Knowledge of all cleaning procedures

Experience

Skills of a Great Team Member include:

Positive Attitude

Professional Appearance

Communication Skills

Patience

Flexibility

Honesty

Humility

Responsible

Hours

Katy location

Hours of Operation include:

Monday - Thursday 10am-7pm

Friday - Saturday 10am-8pm

Sunday 11am-7pm

Description

Party Hosts primarily deals with parties and occasionally helps out up front and on the floor.  Must be great with children.  Needed more on weekends than any other days.  They are responsible for a wide array of tasks including:

Greets all party guests and ensures all children have signed in with Party Check in.

Has basic knowledge of how to book a party, the rules and regulations of the party and play area, as well as event procedures.

Ensures each room is correctly set up for every party

Ensures announcements are made to call party guests to the party suite

Makes sure the rooms are prepared for the parties with the paper products, drinks, pizzas, balloons, and any other requests the parents may have.

They keep in contact with the host parents and assist in any way possible to make their experience memorable

Consistently stays with the party to ensure the day is as special as possible

Makes sure parents know the rules/regulations and sign required waivers

Ensures all additions are tallied on party tab to ensure correct check out

Makes sure rooms are cleaned for each party

Assists in daily cleaning of all areas

Has knowledge of the Point of Sale system

Experience

Skillset of a Great Party Host include:

Positive Attitude

Professional Appearance

Communication Skills

Patience

Flexibility

Honesty

Humility

Responsible

Hours

Hours of Operation include:

Monday - Thursday 10pm-7pm

Friday - Saturday 10am-8pm

Sunday 11am-7pm

Description

Job Title: Assistant Store Manager and Customer Service Manager

Job Location: Westheimer                         .

Job Description:

• Assume responsibilities when manger is not present
• Must be 18 years old and older
• Must be dependable and report to work on time
• Must have reliable transportation
• Open 5 days a week
• Operate a point of sale management system.
• Be knowledgeable of all facets of Monkey Joe’s Business
• Manage parties and walk in play
• Coordinate party schedule with Monkey Joe’s Call Center
• Merchandise concession area
• Keep center organized, clean, and presentable for business
• Responsible for the safety of all customers and resolve concerns
• Ensure store security from internal and external theft
• Review store goals
• Must be present during busiest times

Manage Employees:

• Provide employee training when necessary
• Manage employee work responsibilities
• Evaluate employee performance
• Hold monthly meetings

Payrate: $10.00/Hour

Experience

Job Qualification: This position is responsible for insuring the efficient and effective operational performance of the center. General knowledge of retail store operations. Some background in hospitality, or education. Strong in initiative and leadership skills. Good problem solving skills.

Hours

Store Hours: of Operation

Monday thru Thursday 10am - 7pm

Friday & Saturday 10am - 8pm

Sunday 11am - 7pm